Shipping Policy

Order Processing

Orders are processed and dispatched within 1–2 working days after payment has been received.

Orders are not normally dispatched on weekends or UK public holidays. Orders placed during these periods will be processed on the next working day.

UK Delivery

Standard UK delivery is £3.99.

Orders are normally delivered within 4 working days after dispatch.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather or other postal disruptions.

International Delivery

We ship internationally.

International delivery charges and estimated delivery times are calculated at checkout based on the destination and the delivery service available.

International delivery times may vary depending on the destination and local postal services.

Customs, Duties and Import Taxes

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.

Any customs duties, import taxes or additional charges that apply to an international order are the responsibility of the customer unless otherwise stated at checkout.

Customs charges are outside our control and are determined by the destination country's authorities.

Delivery Address

Please ensure that your delivery address is accurate and complete when placing your order.

We cannot be responsible for delays or additional costs resulting from an incorrect or incomplete delivery address supplied by the customer.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us so that we can assist with tracking and investigating the delivery.

Please provide your order number when contacting us.

Contact

If you have any questions about delivery or your order, please contact us through the contact details provided on our website.